Privacy Policy
Introduction
Welcome to Bouken Host! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boukenhost.com, book trips, or interact with our services. We comply with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CC
Who We are
Bouken Host is a travel company based in Japan that specializes in group travel experiences led by content creators. For questions or concerns regarding this Privacy Policy, please contact us at:
Email: contact@boukenhost.com
Address: Bouken Host, Osaka, Japan
Information We Collect
Personal Data You Provide
When you interact with our website or services, we may collect the following information:
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Contact Details: Name, email address, phone number, and address.
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Booking Details: Travel preferences, accommodation choices, and group selections.
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Payment Information: Credit card details or other payment methods (processed securely by third-party payment processors).
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Communication Data: Messages or feedback you send to us.
Data Collected Automatically
When you visit our website, we may collect data about your device and browsing activity, such as:
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Device Information: IP address, browser type, operating system, and device settings.
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Usage Data: Pages visited, time spent on the website, and referral links.
For detailed information about cookies and similar tracking technologies, please visit our Cookie Policy.
How We Use Your Information
We use your information for the following purposes:
Service Delivery: To process bookings, manage trip details, and provide customer support.
Personalization: To tailor our trips, website experience, and communications to your preferences.
Marketing: To send you updates, special offers, and promotional material (with your consent, where required).
Legal Compliance: To comply with legal obligations, such as financial record-keeping or responding to lawful requests.
Analytics: To analyze website performance and improve our services.
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Payment processors, travel providers, and IT support services, all bound by confidentiality agreements.
Travel Operators, Workshop Providers, and Local Guides: Your name and relevant booking details may be shared with travel operators, workshop providers, or accommodation providers in Japan to facilitate your trip and ensure a seamless experience.
Legal Authorities: When required to comply with applicable laws or respond to legal processes.
Partners: Content creators hosting trips to ensure they can provide the best experience for your group.
Your Rights
Under GDPR (For EEA/UK Residents)
If you are located in the European Economic Area (EEA) or the UK, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we update or correct your information.
Deletion: Request that we delete your personal data, subject to legal obligations.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to certain data processing activities.
To exercise these rights, contact us at contact@boukenhost.com
Under CCPA (For California Residents)
California residents have the right to:
Know: Request information about the data we collect and how we use it.
Delete: Request that we delete your personal data, subject to certain exceptions.
Opt-Out: Opt-out of the sale of personal data (Note: Bouken Host does not sell personal data).
To exercise these rights, contact us at contact@boukenhost.com
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Security Measures
We use industry-standard security measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
Cross-Border Data Transfers
As Bouken Host is registered in Denmark and operates from Japan, your personal data may be transferred internationally to provide our services. When transferring data outside the European Economic Area (EEA), we ensure such transfers comply with GDPR by using legally approved mechanisms, such as Standard Contractual Clauses (SCC) or obtaining your explicit consent where required.
Our data transfers involve:
Service Providers: We work with third-party service providers located in different countries to deliver our services (e.g., payment processors or IT support).
Travel Operators and Local Providers in Japan: Names and necessary details may be shared with travel operators, workshop providers, or local guides in Japan to fulfill trip arrangements and facilitate workshops or other services during your travels.
Data Security: All data transfers are secured using encryption and other protective measures to maintain its confidentiality and integrity.
Your Rights: You can request more information about our cross-border data transfer mechanisms by contacting us at contact@boukenhost.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.
Updates To This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.